Free shipping on all orders above €100

Frequently Asked Questions

Frequently Asked Questions

Contact us

Paying

  • How can I pay at Rumors Vintage & Design?

    In the Rumors Vintage & Design webshop you can pay via iDeal, PayPal and with your credit card. We do not support bank transfers via our webshop. In our shops you can pay with card or cash.

  • Something went wrong with my payment. What can I do?

    First check whether your account has certainly not been debited, and then try again. Does it still not work the way you want? Please contact us as soon as possible. We are here to help you out!

     

  • What are the prices in your offline shop, in Amsterdam? Are they in comparison with the prices online?

    Why don't you come by and check out yourself? The prices in our shop are, in general terms, a little bit lower than online. This is because we offer a lot more different items in shop; there is a broader selection of vintage pieces available. Yet another good reason to visit us!

Shipping

  • How long will it take to ship my order?

    When we received your order, we will ship as soon as possible. We ship once to twice a week. Need a very fast delivery? Mail us. We're happy to help! 

     

  • Did you receive my order?

    When we received your order, we will send you an e-mail with a confirmation.

     

  • How can I see the status of my order?

    After you have placed your order you will receive an e-mail confirming this. When we have sent your package you will receive an email with the track & trace code. With this you can follow your order.

     

  • Do you ship worldwide?

    Yes, we do. Please check our tab 'Shipping and Returns' for more information about the prices.

Shopping with us

  • How do I shop at Rumors Vintage & Design?

    You can shop at Rumors Vintage & Design in two ways: online and offline.

    online
    This webshop allows you to buy selected vintage items from Rumors Vintage & Design online. These items are not available in shop, so they are exclusive to this webshop. By going to one of the tabs (such as 'Vintage Clothing' and 'Vintage Sunglasses') at the top of the home page, you can shop online. Select the item you like to buy and put it in your virtual shopping cart. Finished? Go to your shopping cart and follow the steps. Problems with your payment? Mail us! We are here to help you.

    offline
    Visit our vintage boutiques in Amsterdam, located at Haarlemmerstraat 29 and 99. Since 2011 Rumors Vintage & Design is a well-known spot for the vintage-minded and offers a broad range of vintage clothes, shoes, bags and accessories from the 50s to the 90s. We made a small department for men too. Would love to welcome you there!

  • Do I need an account / register myself to shop in your webshop?

    Despite we would recommended you to do so, you don't need to make an account, or register yourself, to shop at Rumors Vintage & Design. You can place an order as a guest, when you check-out. Why we recommend you to make an account at our webshop? It's very easy, and allows you to place an order without the need to fill in all your personal details every time you shop with Rumors Vintage & Design. You can also see what you bought in the past, at your Order History, so that you know what sizes you ordered the previous time, etcetera. And of course, we will handle your personal data with care. Want to register? Click here!

     

  • I am looking for a special item, but it's not listed on your webshop. Does that mean that you don't have it?

    When you're looking for a specific item for a special occasion from, for example, the fifties; please first check our webshop or go to our shop in Amsterdam. If you still can't find it, you can always send us an e-mail with subject 'Special Request'. We would love to help you out and hear your special requests.

     

  • I saw a product on one of your social media accounts, and would love to order it online. Is that possible?

    The items posted on our social media are only available in our stores and, unfortunately, we do not sell them online.