1. Definitions
1.1 “Rumors Vintage & Design / We Are Vintage” refers to the general partnership (V.O.F), registered with the Dutch Chamber of Commerce under number 57392986 and based in Amsterdam.
1.2 “Customer” refers to any visitor to the webshop, whether a natural or legal person, who places an order via www.rumorsvintage.nl or www.wearevintage.nl.

2. Applicability
2.1 These General Terms and Conditions apply to all orders placed via the webshop www.rumorsvintage.nl or www.wearevintage.nl.
2.2 By placing an order, the customer agrees to the applicability of these General Terms and Conditions.
2.3 Deviations from these terms are only valid if agreed upon explicitly in writing. In such cases, the remaining provisions shall remain fully in effect.
2.4 Rumors Vintage & Design / We Are Vintage reserves the right to amend or supplement these General Terms and Conditions at any time.

3. Agreement
3.1 An agreement is established once an order confirmation has been sent by email to the address provided by the customer. The customer and Rumors Vintage & Design / We Are Vintage expressly agree that a valid agreement is concluded through electronic communication as soon as the order confirmation is sent. To the extent permitted by law, the electronic records of Rumors Vintage & Design / We Are Vintage will serve as presumptive evidence.

4. Personal Data
4.1 Rumors Vintage & Design / We Are Vintage is registered under the Dutch Data Protection Act and will notify the Dutch Data Protection Authority (Registratiekamer) accordingly.
4.2 Customer data is treated confidentially and used for the following purposes:
- Processing orders, payments, and delivery to the correct address
- Improving webshop usability
- Providing information about offers, promotions, and newsletters (if the customer has opted in)

5. Offer
5.1 Information, photos, and other content provided orally, by phone, or via email by Rumors Vintage & Design / We Are Vintage are presented as accurately as possible. However, Rumors Vintage & Design / We Are Vintage does not guarantee that all offers and products are entirely consistent with the information provided. Minor deviations do not entitle the customer to compensation or cancellation. If a product clearly deviates from the website description, Rumors Vintage & Design / We Are Vintage will take appropriate action to satisfy the customer.
5.2 Rumors Vintage & Design / We Are Vintage is not bound by an offer if the customer could reasonably have understood that the offer contained an obvious error or typo.

6. Prices and Payment
6.1 All prices listed include VAT. Businesses may reclaim VAT unless the margin scheme applies, which will be indicated on the invoice. Prices exclude shipping costs.
6.2 Rumors Vintage & Design / We Are Vintage reserves the right to adjust prices, particularly if required by law.
6.3 Shipping costs are listed on the website and vary by country.
6.4 Special offers are valid only during the period stated on the website.
6.5 Orders may be paid using: iDeal, PayPal

7. Shipping Costs
7.1 International shipping rates vary by country and depend on weight.
7.2 If the customer is located outside the shipping country, they are responsible for any applicable sales tax and/or import duties.

8. Delivery
8.1 Rumors Vintage & Design / We Are Vintage ships worldwide via MyParcel / PostNL.
8.2 Stated delivery times are indicative and not guaranteed. Delay does not entitle the customer to compensation, cancellation, or dissolution of the agreement unless the delay is excessive.
8.3 Different delivery conditions may apply for international shipments.
8.4 Partial deliveries are allowed. Any additional costs for subsequent shipments are covered by Rumors Vintage & Design / We Are Vintage.
8.5 Delivery takes place at the address provided by the customer during checkout.

9. Retention of Title
9.1 Ownership of the products transfers to the customer upon delivery to the specified address. If the customer fails to accept delivery, any resulting damages or costs are their responsibility. Return shipments are at the customer’s expense.

10. Returns
10.1 Items may be returned at the customer’s expense. Notification must be given immediately upon receipt via email. Items must be returned in their original condition within 14 days.
10.2 Upon successful return (as per article 10.1), the total amount (purchase price + initial shipping costs) will be reimbursed in the form of a Rumors Vintage & Design / We Are Vintage gift card. Return shipping costs are not reimbursed.
10.3 Rumors Vintage & Design / We Are Vintage reserves the right to refuse returns or only provide partial reimbursement if there is reason to believe the item has been used or damaged by the customer or a third party.

11. Intellectual Property
11.1 The customer expressly acknowledges that all intellectual property rights related to displayed content, information, or communication concerning the products, website, or its promotion belong to Rumors Vintage & Design / We Are Vintage or rightful third parties.
11.2 Intellectual property rights include, but are not limited to, patent, copyright, trademark, design, and model rights, including any technical or commercial methods or concepts, whether patentable or not.

12. Force Majeure
12.1 If one or both parties are hindered by circumstances beyond their control (force majeure), they are not obliged to fulfill any contractual obligations.
12.2 During the period of force majeure, both parties may suspend their obligations. If the situation lasts longer than two months, either party may dissolve the agreement without liability for damages.

13. Liability
13.1 Rumors Vintage & Design / We Are Vintage is only liable for damages that are the result of intent or gross negligence, or that fall within the scope of foreseeable business risks.

14. Applicable Law and Jurisdiction
14.1 All rights, obligations, offers, orders, and agreements to which these General Terms and Conditions apply are exclusively governed by Dutch law.
14.2 Any disputes between parties will be submitted to the competent court in the Netherlands.

Questions about these General Terms and Conditions? Contact us here.